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Privacy Policy

Last Updated: 12/7/24

At xxavvTechnologies (xTS), we value the privacy and security of our users and customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services, including our website, products, and platforms.

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By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our services.

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This Privacy Policy applies to all services provided by xxavvTechnologies with adaptation by the company managing the service and is effective as of 12/7/24.

1. Information We Collect

We collect information in several ways when you interact with our services. This includes:

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Personal Information

  • Account Information: When you sign up for an account or subscribe to our services, we may collect personal details such as your name, email address, phone number, billing information, and other contact details.

  • Payment Information: When you make purchases or payments, we may collect your payment details (such as credit card or other payment method information) through secure payment gateways.

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Usage Data

  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to gather information about how you interact with our website and services. This includes data such as IP addresses, device information, browser type, and pages visited.

  • Service Usage: We may collect information about your usage of our services, such as the features you use, interactions with our platform, and other service-related activity.

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Communication Data

  • Customer Support Inquiries: When you contact our customer support team, we collect information related to your inquiry, including your communication history and details you provide to resolve the issue.

  • Email Correspondence: If you sign up for email newsletters or promotional communications, we may collect the details you provide through these communications.

2. How We Use Your Information

We use the information we collect to provide, improve, and personalize our services. This includes:

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  1. Service Delivery: To operate, manage, and enhance the functionality of our products and services.

  2. Communication: To send you transactional emails (such as billing notices), newsletters, promotional content, and service-related updates.

  3. Customer Support: To respond to your inquiries and assist you with any issues related to our services.

  4. Personalization: To customize your experience based on your preferences and usage patterns.

  5. Analytics: To analyze and improve our services, products, and marketing efforts.

3. How We Protect Your Information

We use industry-standard security measures to safeguard the personal data you provide, including encryption and secure access protocols. However, please be aware that no method of data transmission or storage is completely secure. While we take all reasonable precautions, we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

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  1. Service Providers: We may share your information with trusted third-party providers who assist us in delivering our services, such as payment processors, hosting services, and customer support platforms. These providers are bound by confidentiality agreements and only use your information for the purpose of providing services to xxavvTechnologies.

  2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (such as a court or government agency).

  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
     

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your data is no longer needed, we take steps to securely delete or anonymize it.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information. Depending on your location, you may also have additional rights, including the right to restrict processing or object to certain uses of your information.

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To exercise your rights or if you have any concerns about how your information is handled, please contact us at the details below.

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  1. Access: You can request a copy of the personal information we hold about you.

  2. Correction: If your information is incorrect, you can request that we update it.

  3. Deletion: You may request the deletion of your personal data, subject to certain limitations (e.g., if required for legal purposes).

7. Cookies and Tracking Technologies

xxavvTechnologies uses cookies and other tracking technologies to enhance user experience, analyze site usage, and serve personalized content. You can manage cookie settings through your browser settings, but please note that disabling cookies may affect the functionality of certain features.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will revise the "Last Updated" date at the top of this page. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

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Email: privacy.xts@xxavvgroup.com

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